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Terms and Conditions

Last updated: June 2025

1. Introduction

These Terms and Conditions govern your use of the Infinity VR website (infinityvr.in) and the services provided by Infinity VR, including VR headset rental, VR simulator rental, 360° immersive video production, and VR/AR development services.

By using this website or enquiring about our services, you agree to these terms. Please read them carefully. If you have any questions, contact us at sales@infinityvr.in.

2. Services

Infinity VR provides the following services:

  • VR headset rental (Meta Quest 3, Meta Quest 2) for events and corporate programmes.
  • VR simulator rental (360° simulator, VR cricket, VR plank walk, VR racing).
  • 360° immersive video production and post-production.
  • Custom VR and AR application development for business, training, and events.

3. Enquiries and Bookings

Submitting an enquiry through our website, email, or WhatsApp does not constitute a confirmed booking. Bookings are confirmed only upon receipt of a written agreement or confirmation from Infinity VR and, where applicable, payment of a deposit.

We reserve the right to accept or decline any enquiry or booking request at our discretion. Availability of equipment and services is subject to prior bookings and operational capacity.

4. Pricing and Payment

Pricing for our services is provided on a per-project or per-event basis following discussion of your specific requirements. All prices quoted are subject to applicable taxes (GST). Payment terms will be specified in the service agreement or invoice provided for each booking.

5. Cancellation and Rescheduling

Cancellation and rescheduling policies depend on the notice period provided and the nature of the booking. Specific cancellation terms will be outlined in your service agreement. In general, deposits may be non-refundable for cancellations made within a short period before the event date. Please contact us to discuss your specific situation.

6. Equipment Care and Liability

Our on-site team is responsible for operating and maintaining the VR equipment during your event. Clients are expected to ensure a safe environment suitable for VR activity. Infinity VR is not liable for injuries resulting from misuse of equipment or failure to follow safety guidelines provided by our team.

Any damage to equipment caused by negligence, misuse, or accidents during a rental period may result in charges for repair or replacement at our discretion.

7. Intellectual Property

All content on this website — including text, graphics, logos, and design — is the property of Infinity VR and may not be reproduced, distributed, or used without prior written permission.

For custom VR/AR development projects, intellectual property ownership of deliverables will be defined in the individual project agreement.

8. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not attempt to gain unauthorised access to any part of the website or its systems.

9. Third-Party Links

This website may contain links to external websites (such as Google, WhatsApp). We are not responsible for the content or privacy practices of those websites.

10. Limitation of Liability

To the extent permitted by law, Infinity VR is not liable for any indirect, incidental, or consequential damages arising from use of our website or services. Our total liability for any claim is limited to the amount paid for the specific service in question.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or our services shall be subject to the jurisdiction of the courts in Chennai, Tamil Nadu.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. The "Last updated" date will be revised accordingly. Continued use of our website after changes constitutes acceptance of the updated terms.

13. Contact

For any questions about these Terms and Conditions, please contact us:

  • Email: sales@infinityvr.in
  • Phone: +91 96770 84820
  • Address: Doxa Business Centre, 11, Rattha Tek Towers GF, Rajiv Gandhi Salai OMR, Thoraipakkam, Chennai, Tamil Nadu 600097
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