1. Who We Are
This Privacy Policy applies to Infinity VR, operated by the company at Doxa Business Centre, 11, Rattha Tek Towers GF, Rajiv Gandhi Salai OMR, Thoraipakkam, Opp. Sangeetha Hotel, Chennai, Tamil Nadu 600097. Contact email: sales@infinityvr.in.
2. Information We Collect
We may collect the following information when you contact us or use our website:
- Enquiry details — name, phone number, email address, and event description submitted through our contact form, email, or WhatsApp.
- Usage data — browser type, pages visited, time on site, and referring URLs, collected automatically via Google Analytics 4.
- Ad interaction data — whether you arrived via a Google Ads campaign and whether you completed a conversion action (such as sending an enquiry), tracked via Google Ads tags.
3. How We Use Your Information
- To respond to enquiries about our VR rental, production, or development services.
- To provide pricing, proposals, and event coordination for our clients.
- To understand how visitors use our website and improve our services (via Google Analytics).
- To measure the performance of our Google Ads campaigns (via Google Ads tags).
4. Google Analytics and Google Ads
This website uses Google Analytics 4 (GA4) and Google Ads tracking tags. These tools may use cookies or similar technologies to:
- Measure website visits, page views, and user behaviour.
- Track ad performance, including which ad campaigns lead to enquiries.
- Record conversion actions such as WhatsApp button clicks, email link clicks, and form submissions.
Data collected by Google Analytics is processed and stored by Google LLC in accordance with Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
5. Cookies
Our website may use cookies set by Google Analytics and Google Ads to remember visitor preferences and measure site performance. These are standard analytics and advertising cookies. You can control cookies through your browser settings or use the opt-out options described above.
6. How We Share Your Information
We do not sell, rent, or trade your personal information to any third party. Enquiry information submitted through our website, email, or WhatsApp is used only to respond to your business enquiry and deliver our services.
Information may be processed by third-party tools we use:
- Google Analytics 4 — for website analytics.
- Google Ads — for advertising measurement.
These providers have their own privacy policies and data protection practices.
7. Data Retention
Enquiry data received via email or WhatsApp is retained for as long as needed to fulfil your service request and for reasonable business record-keeping. Analytics data is retained as per Google Analytics default settings (14 months for user-level data).
8. Your Rights
You have the right to:
- Request access to any personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to applicable law.
To exercise these rights, contact us at sales@infinityvr.in.
9. Children's Privacy
Our services are directed at businesses and event organisers. We do not knowingly collect personal information from children under the age of 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after changes constitutes acceptance of the updated policy.
11. Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Email: sales@infinityvr.in
- Phone: +91 96770 84820
- Address: Doxa Business Centre, 11, Rattha Tek Towers GF, Rajiv Gandhi Salai OMR, Thoraipakkam, Chennai, Tamil Nadu 600097